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Privacy Notice Resonance Holding Inc.

Last update: 11.11.2022

This notice describes how we collect and process users’ data through Resonance Holding Inc. website (“Website”) ). The terms “we”, “us”, “our” refer to Resonance Holding Inc. a legal person registered under the laws of Delaware.

We are committed to safeguarding the privacy of our users. We are not going to misuse your data.



Please read this Privacy Notice carefully.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY NOTICE, PLEASE DO NOT ACCESS THE WEBSITE.

In order to use the Website, you must first acknowledge and agree to our Privacy Notice. You cannot use the Website without first accepting our Privacy Notice.


Definitions

PERSONAL DATA: data about a living individual who can be identified from those data (or from those and other information either in our possession or likely into our possession).

AUTOMATICALLY COLLECTED DATA: data collected automatically either generated by the use of the Website or from the Website itself.

DATA CONTROLLER: a natural or legal person who determines the purpose for which and the manner in which any personal data are, or able to be, processed. For the purpose of this Privacy Notice, we are the Controller of your data

DATA PROCESSOR (SERVICE PROVIDERS): ny natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT: any living individual who is the subject of Personal Data.

USER: any individual using our Website.


Controller details: Resonance Holding Inc. a Delaware corporation with a file number 5990706
Registered address: 8 The Green, Suite #6664, Dover, DE 19901
Contact email address: [email protected]

1. Information we collect from you

Profile (account) set up

If you want to use Website functionality, you will have to register an account. We will ask you for your first and last name, date of birth, gender, language speaking, country, time zone, email address, account password.

To be able to use the Website for the automation of your activities, you will have to connect your account via your login and password. Without this information, we will be unable to provide full range of Website services to you.

After the registration, you will be able to upload your profile picture, set up a 2-factor authentication, and choose the type of subscription you would like to use. You will also be able to create groups of users on the Website and interact with other users in chats/comments/messages.

2. Use of the Website from mobile device

Geo-Location Information

Our Website does not collect precise information about the location of your mobile device.

Mobile Device Access (camera, contacts, reminders)

We may request access or permission to certain features from your mobile device, including your mobile device’s camera, contacts, reminders. The Website uses camera/photo permission to upload the user’s avatar (profile picture).

If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Data

Website may collect certain information automatically:

device information such as but not limited to, the type of mobile device you use, your mobile device`s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use and information about the way you use the Website.

Push Notifications

We may request to send you push notifications in order to send updates and reminders about the Website and our services. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

Third-Party Data

We don’t collect the information from third parties, such as personal information about your contacts (for example, contacts from your phone book).

3. Use of information

Geo-Location Information

We use your account information to:

  • create and maintain your user account. The applied legal basis for this is the performance of the contract (Terms of Services) between you and us (GDPR Art. 6.1.b);
  • contact you regarding the work of the Website/our Services or your account, including by email and sending you web/push/other notifications (GDPR Art. 6.1.b);
  • upon receiving the consent from you to send you marketing or promotional materials (GDPR Art. 6.1.a).

We will store your account data for as long as you have the account with us. If you become inactive, we will delete or anonymise your information 36 months after your last user session.

Policy for children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please email us immediately at the email provided. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

4. Website functionality

Via the Website, you will be able to perform different actions. We will store and process the following categories of information:

  • all tasks/actions that you make on the Website/your personal account and steps of interaction with social networks;
  • messages/comments that you send via Website, including date and time of messages, information about recipients, and messages content;
  • content that you post on the Website, which also includes the date and time of posting, recipients and content.

The applied legal basis for this is the performance of the contract (Terms and conditions) between you and us (GDPR Art. 6.1.b).

5. Payments

To process payments that you make we do not receive your payment details, but only payment confirmations of the transactions you perform. Payment processors are independent controllers over your payment information.

To learn more about how those third-party payment processors process your payment details, please visit their websites or contact them directly.

We also may retain financial information to analyse our financial performance in our legitimate interests (GDPR Art. 6.1.f) and to comply with applicable accounting and financial laws (GDPR Art. 6.1.c).

6. Technical support

You may leave a request for support via the support form on the Website or by email. We use this information to provide you with the help you might need, fix and improve the Website, and analyse our efficiency in marketing efforts, including by creating statistics of inquiries.

The applied legal basis for this is the performance of the contract (Terms of Services) between you and us (GDPR Art. 6.1.b) and our legitimate interest to improve the Website (GDPR Art. 6.1.f).

7. Website activities

The following data collection activities are present on our Website:

  • Collection of user`s data (account registration data, your device, browser information (name and version), IP address, geolocation, country, timezone etc.) to ensure fraud prevention and manage user sessions, stored for 36 months of your last visit. The applied legal basis is our legitimate interests (GDPR Art. 6.1.f);
  • Cookies – for more information please visit our Cookie Policy;
  • Visitor traffic analysis (it can be also done using third-party analytics providers). This activity, depending on the method used, is performed based either on your consent (cookie tracking) or our legitimate interests (GDPR Art. 6.1.f);
  • Provision useful materials (advertising/ educational/ marketing etc.), which a Website visitor may obtain by providing their email address, first and last name. The processing is based on your consent (GDPR Art. 6.1.a);

We store this data for 36 months of your last Website session. You can withdraw your consent at any time by contacting us directly. The withdrawal will not affect the lawfulness of processing based on consent before. You can also opt-out of the e-mail subscription by clicking the appropriate button in our emails to you.

8. Third-party access to information

We may use the following third-party providers:

  • analytics providers to analyse our efficiency and conduct marketing research;
  • client relationship management to manage and perform our marketing (email) activities;
  • email notification providers;
  • technical support;
  • cloud hosting providers to store and process collected data;
  • third-party advertisement providers;
  • response forms, integration functionalities;
  • personalisation tools.

The providers listed above should process personal data based on our instructions only according to this Privacy Notice.

9. Analytics

When using the analytics services, we collect details of the use of the website, including, but not limited to traffic data, location data, length visit, and other communication data.

Non-personally identifiable information is collected and processed, among other services, by Google Analytics in an anonymised and aggregated way to improve our Website usability and for marketing purposes. Google Analytics is a web analytics service that tracks and reports user traffic on apps and websites. Google Analytics uses the data collected to track and monitor the use of the website. This data may also be shared with other Google services. For more information on the privacy practices of Google, you can check its Policies at link

10. Integrated plug-ins

The Website allows the connection of third-party software providers via the Website. Please note, that whenever you interact with those third-party providers, you provide your information directly to them.

11. Other disclosures

We may share information we have collected about you in certain situations. Your information (provided by you and automatically collected) may be disclosed as follows:

By Law or to Protect Rights

If the release of information is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and other criminal actions.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service and marketing assistance. These third parties have entered into confidentiality agreements prior to having been granted access to your Personal Data.

In the event of and following discovery or notification of a breach of the security of the Personal Data, or access by an unauthorized person, we are required by law to notify you if the breach is likely to affect your privacy.

Marketing Communications

With your consent, and with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users

If you interact with other users of the Website, those users may see your name (nickname), profile photo. Descriptions of your activity on the Website are not disclosed.

Business Partners

We may share information with our business partners to offer you certain products, services or promotions in which case we will require our business partners to honor this Privacy Notice.

Other Third Parties

We may share information with investors for the purpose of conducting general business analysis, in which case we will require our investors to honor this Privacy Notice.

Presentation-compressed

If we reorganize or sell all or a portion of our assets, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Notice.

Other cases

If we believe disclosure is necessary or appropriate to protect the rights, property, or our safety, our users, or others.

Except as provided in this privacy notice, we will not sell, share or rent your information to third parties.

We are not responsible for the actions of third parties with whom you share personal data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive emails or other communications from third parties, you are responsible for contacting the third party directly.

12. Your rights

You may exercise GDPR rights regarding your personal data. In particular, you have the right to:

  • The right to object against the processing of your information.

If we process your information for our legitimate interests (e.g., for direct marketing emails or for our marketing research purposes), you can object against it. Let us know what you object against and we will consider your request. If there are no compelling interests for us to refuse to perform your request, we will stop the processing for such purposes. If we believe our compelling interests outweigh your right to privacy, we will clarify this to you.

  • The right to access your information.

You have the right to know what personal data we process. As such you can obtain the disclosure of the data involved in the processing.

  • The right to verify your information and seek its rectification.

If you find that we process inaccurate or out-of-date information, you can verify the accuracy of your information and/or ask for it to be updated or corrected;

  • Restrict the processing of your information.

When you contest the accuracy of your information, believe we process it unlawfully or want to object against the processing, you have the right to temporarily stop the processing of your information. In this case, we will stop processing your data (other than storing it) until we are able to provide you with evidence of its lawful processing;

  • The right to have your personal data deleted.

If we are not under the obligation to keep the data for legal compliance and your data is not needed in the scope of an active contract or claim, we will remove your information upon your request.

  • The right to have your personal data transferred to another organisation.

On the basis of consent you provided us, we can make, at your request, your data available to you or to an organisation of your choosing.
You may at any time review or change the information in your account or terminate your account by:

Logging into your account settings and updating your account

You can also delete your account.

Upon your request to terminate your account, we can deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, and assist with any investigations during the period of time that is logically necessary to achieve such goals.

You can formulate such requests or channel further questions on data protection by contacting us a [email protected]

13. Security of information

We will take all necessary measures to protect your information from unauthorised or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties. We can use the services of third-party providers (providers) across several countries outside of the European Union, so we may transfer the collected data to those countries for further processing. In such cases, we will make sure that relevant safeguards are in place. More information on international safeguards can be provided upon request.

Immediate access to the data is only allowed to our authorised employees/consultants involved in maintaining the Website. Such employees/consultants keep strict confidentiality and prevent unauthorised third-party access to personal information.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what the Personal Data we hold about you and if you want it to be removed from our system, please email us at email provided.

14. Changes to this notice

We may update this Privacy notice from time-to-time by posting a new version on our Website. We advise you to check this page occasionally to ensure you are happy with any changes. However, we will endeavour to provide you with an announcement about any significant changes.

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